Try to think of all "financial moments of truth" that affect you and your (extended) family. This can be an education for you or your children, a (re)-entry into a job, a move or a separation, maternity, health, retirement etc. We leave it up to you whether you bring improvements to existing products and services or develop completely new ideas, e.g. new ways to make housing more affordable.

With regards to services, also try to distinguish 3 different stages in which a bank is supposed to support you: What do you expect if your are yet undecisive how to cover your need? When you've taken your decision, how could contract closure be improved? What is the ongoing support you expect after you have signed for a certain product or service?

About Erste Bank

Erste Bank der oesterreichischen Sparkassen AG (Erste Bank Oesterreich) together with the Sparkassen (engl.: savings banks) represents one of the largest banking groups in Austria. In its core business - deposit and loan banking - it is focused on private customers, companies and the public sector. Apart from 1,075 branch offices and banking service points, the network includes more than 100 specialized advisory centers for residential construction financing, commercial clients, start-ups and private banking clients.

Erste Bank and the Sparkassen combine the advantages of the locally-anchored savings banks with the security and strength of a major international bank.

Erste Bank and Sparkasse...

… serve more than 3.8 million customers.

… are represented by 1,075 branch offices and banking service points in Austria.

… employ more than 15,230 people.

… are the number 1 in private banking, the investment fund business and building savings plans.